KFC Philippines (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website, mobile application, or any KFC Philippines service.

Information We Collect

We may collect the following types of personal information when you use our services:

Personal Data You Provide

  • Name, email address, phone number, and delivery address when placing an order.
  • Payment information when making online purchases.
  • Feedback, reviews, or inquiries are submitted through our customer service channels.

Automatically Collected Data

  • IP address, browser type, and device information when accessing our website or app.
  • Cookies and tracking technologies to improve user experience and service efficiency.

Third-Party Data

  • Information from social media logins or third-party payment services when used in connection with KFC services.

How We Use Your Information

We use your data to:

  • Process and fulfil your orders efficiently.
  • Provide customer support and respond to inquiries.
  • Improve our website, services, and overall customer experience.
  • Offer promotions, discounts, and personalized marketing (with your consent).
  • Ensure security and fraud prevention.

Sharing of Information

We may share your data with:

  • Service Providers: Third-party delivery, payment processing, and IT service providers to ensure smooth operations.
  • Marketing Partners: With your consent, we may share information with advertising partners to personalize promotions.
  • Legal and Regulatory Authorities: If law requires, we may disclose personal data to comply with legal obligations.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enhance website functionality and improve user experience.
  • Analyze website traffic and customer behaviour.
  • Serve personalized ads and promotional offers.

You may modify your cookie preferences through your browser settings.

Data Security

We implement strict security measures to protect your data against unauthorized access, alteration, or disclosure. However, no data transmission over the internet is 100% secure, and we encourage users to take necessary precautions.

Your Privacy Rights

Depending on local regulations, you may have rights to:

  • Access, update, or correct your personal information.
  • Request the deletion of your data.
  • Opt out of marketing communications at any time.

Changes to This Policy

KFC Philippines reserves the right to update this Privacy Policy as necessary. Any changes will be reflected on this page with a revised effective date.